Professional Certificate in Managing Customer Relationship

ZAR 629

ZAR 341

Professional Certificate in Managing Customer Relationship

Unlock the art of crafting compelling customer relationships and drive business success through our transformative course on Customer Relations.

Credentials and Awards by:

The program is accredited by and you will receive awards from the following academic partners:

Professional Certificate in Managing Customer Relationship

Unlock the art of crafting compelling customer relationships and drive business success through our transformative course on Customer Relations.

Credentials and Awards by:

The program is accredited by and you will receive awards from the following academic partners:

Learning format
Professional Level
Requires Professional prior understanding of the subject field
Learning format
Online Learning
Blended format combines face-to-face online classes and interactive e-learning.
UK Credits
5 CPD Hours
Earn 180 UK credits that are globally recognized for higher education.
Modules
01 Study Modules
Comprehensive modules covering key areas of the program.
Program Duration
02 Weeks
Designed to be completed within 02 Weeks with flexible pacing.
Semesters
Applied Quiz
Flexible interactive assessment that let's you apply the learnt skills.

Stay Ahead in Your Industry

Elevate your skills swiftly with our tailored executive courses! Practical, efficient, and directly relevant to your career, these courses distill essential information and tools to keep you on the cutting edge.

Practically Summarized Learning

Earn a UK Career Certificate

Advance your career with dual UK certifications awarded by the MEW School of Leadership and OTHM Qualifications, UK, ensuring global recognition and credibility for your professional growth.

Industry Connected Scenarios

Earn Professional Development Credits

Earn CPD Credits essential for career advancement in multinational companies and leading corporations worldwide. Boost your professional profile and enhance your chances of success in a competitive job market.

Start Now, Finish in NO Time

Flexible Learning with Lifetime Access

Enjoy the freedom to start and complete your course at your convenience, learning from anywhere in the world. With lifetime access, you can revisit the course materials anytime and benefit from future updates to content and certifications.

Overview

Strategize to manage your customers and increase brand loyalty by ethically employing CRM strategies that build upon customer loyalty and retention while minimizing customer acquisition costs.

The course aims to prepare a learner to understand and implement custom strategies based on marketing insights and business operational considerations while upholding customer trust.

Instructional Approach:
  • The course lectures explain the concepts and their underlying principles and then connect them with real-world scenarios.
  • Micro-assignments and in-lecture quizzes elevate your ability to simultaneously test and apply what you have learned. 
  • Case studies and readings provide practical perspectives on the concepts discussed and help you put the learning into action, allowing you to gain substantial takeaways from the course. 

Enroll now to gain invaluable insights, practical skills, and strategies to excel in managing customer relationships and propel your career to new heights in the dynamic world of customer-centric business management.

Skills this course bring:
  • Customer Relationship
  • Customer Retention
  • CRM Strategies

What will you achieve?

The learner will be able to achieve the following;

  • Understand the Dynamics of Customer Relationship Management.
  • Explain the Economics of Loyalty and Customer Acquisition Cost.
  • Explore Privacy Concerns and Data Management Strategies.
  • Understand Customer Segmentation and Profiling.
  • Explore Strategies for Building and Maintaining Customer Relationships.

 

Why Should You Enrol?

This course is tailored for individuals at all career stages who are eager to delve into the intricacies of managing customer relationships and enhance their expertise in this field.

Recommended for;

  • Customer service officer
  • Customer relationship manager
  • Marketing Officer
  • Product developer
  • Sales and business development officer
  • Product managers and officers

Credentials and Accreditations

About MEW School of Leadership -

MEW School of Leadership is a London-based leading global online business school offering fully accredited, self-paced, flexible and assignment-based;

  • Accredited Online Degrees, 
  • Pathway Programs Master's and Bachelor's levels,
  • Short Certified CPD Courses,
  • UK University progress UG and PG Diplomas, 
  • Executive & Corporate Training.

In management, administration and professional areas via blended and online learning models. We are one of the top schools for Online MBA, Masters Degrees, Executive Education, Corporate Training and much more. MEW School of Leadership is transforming Leadership thought and practice in the UAE, UK and beyond."

MEW School partners with world's best universities and awarding bodies to bring accredited an globally recognised qualifications at your class or screen. 

 

Learn more

MEW School of Leadership

Enrol Online

Learning Modules/Units

Unveil the valuable lessons and practical skills that you'll gain throughout this course.

What's included

1 e-Lecture

1 Quiz & Exercise


The course aims to familiarize the learner with identifying and managing opportunities and challenges, leading to maintaining a better profitable relationship with customers. The course is designed to offer an overall overview of the process intricacies of managing the complex structure of business customers as a group.

After the successful completion of this lecture, you will be able to:

  • Understand the dynamics of customer relationship management.
  • Explain the economics of loyalty and customer acquisition cost.
  • Explore privacy concerns and data management strategies.
  • Understand Customer segmentation and profiling.
  • Explore Strategies for building and maintaining customer relationships.

Program Details

Accreditation

The executive course content has been independently verified to conform to universal CPD standards and carry CPD credits as determined by MEWSchool and its partner for this program. The course carries the prestigious MEWSchool academic standards.

The executive course content has been independently verified to conform to universal CPD standards and carry CPD credits as determined by MEWSchool and its partner for this program.

The course carries the prestigious MEWSchool academic standards. 

Entry Requirement

The executive courses aim to upskill or reskill experienced yet busy professionals. They welcome delegates from all walks of life and backgrounds. However, the following Entry Requirements are recomme...

The executive courses aim to upskill or reskill experienced yet busy professionals. They welcome delegates from all walks of life and backgrounds. However, the following Entry Requirements are recommended to fully utilize the learning outcomes the course intends to offer.

  • Basic school or college education
  • Thorough understanding of the English language
  • Basic understanding of technology involved in the delivery and assessment of the program

Certificate

MEW School awards the certificate in accordance with its industry-leading CPD standards. It serves as proof of completion and application of your learning outcomes through MEWSchool's rigorous assessm...

MEW School awards the certificate in accordance with its industry-leading CPD standards. It serves as proof of completion and application of your learning outcomes through MEWSchool's rigorous assessment process.

Upon the successful completion of all the learning outcomes and passing the assessment criteria, the delegates will be awarded the following credentials:

Certificate 1: Professional Certificate in Managing Customer Relationship.

The course offers a digital certificate downloadable from our MEWBook Learning Experience portal®.

The certificate is verifiable via a unique QR Code. You can share it with your employer or colleagues to verify it independently. 

Show Certificate on LinkedIn and Elsewhere:

Show Certificate on LinkedIn and Elsewhere:

Shine in your league, outclass peers and showcase the new YOU. Show your acclaimed certificate on LinkedIn and other social media, and take pride in your achievements with MEW School of Leadership.

Our Excellence

  • Practical Flexible Learning
  • 2 - 4 Weeks
  • 100% Online
  • No Assignments Needed
  • CPD Certificates

Practically Summarized Learning

Academic Excellence

We believe in quality learning of meaningful qualifications that put you where you wish to be.

Support

Premium-Plus Support

With in-portal tutor chat, Dedicated advisor and you-centered corporate strategy, MEW School claims the best student support envy of the industry.

technology

Trusted Technology

Encrypted hashes, digital signatures and custom-built platforms, along with a commitment to data privacy and safety, you are in for a secure experience.

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Affordable at Large

With at least a 50% tuition fee reduction, that too for the highest quality content and global accreditation, we put learning before business.

case study

Case Studies that Speak

Our learning is complimented by our industry leading focus on learning-with-cases.

Learners as Partners

Learners as Partners

With focus on long term commitment with life-time portal access, MEWFellow Alumni Association and Open Alumni webinars, we look for a partner in every learner.

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MEWBook – Immersive Learning Experience Portal

Our intuitive learning management system is designed to ensure smooth learning with us, making the course completion your ultimate goal.


Simple in design, Sophisticated in function

Manage your learning and your time

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Every bit personalized


Key Highlights of MEWBook

  • Fully immersive course content
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  • Library access for more in-depth learning
  • Take notes of what and when it clicks
  • Learning Progress Statistics at a glance
  • In-portal notifications to keep you on time every time
  • Certificate and Student ID download
  • Students Community Discussions
  • In-portal study support
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